CN
Cornel N

1 reviews | Active since Mar 2015

12 Apr 2016, 13:35

Bad performance

I am not happy with standard bank at all two months ago i changed my surname and still it reflects wrong on my bank statements. I came in to Burgersfort branch last week to ask them what the problem is way is it doing this and a call was logged to IT and they said it will be right in two working days its going for the 4th day and still not right. I am not happy at all i need to submit my forms to UIF and the bank is the reson i can not do it. I feel like closing my account

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Replies (1)
Standard Bank
Standard Bank's reply13 Apr 2016, 09:20
Official
Hello Nella!!,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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