IvdW
Ike van der Westhuizen
1 reviews | Active since Mar 2009
31 Jan 2024, 12:52
Bad pathetic service
I am in the process of buying a car. I had a credit card with you that I settled via your attorneys Munnik Basson Dagama Inc.
They gave me a letter to acknowledge full and final settlement but they never recorded the correct card / account number on the letter. I am not able to get the hold of them to ask to rectify it and they have also not removed this from my record at the respective credit bureaus. I think it is pathetic and bad customer service. I need a paid-up letter from you immediately! And I want this removed from my record now because this is messing everything up and the dealership cannot assist me without these documents / proof!
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
31 Jan 2024, 12:55Hi IKE
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply31 Jan 2024, 12:55
Official
Hi IKE
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We would like to make sure your matter is resolved as a priority. We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
12 Feb 2024, 14:28Hi IKE
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply12 Feb 2024, 14:28
Official
Hi IKE
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Thank you for taking our call. Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist.
Should you need any further assistance, we’re always here to help.
Kindest regards,
Standard Bank Hello Peter Team