PC
PHILLIP C

1 reviews | Active since Mar 2014

18 Jun 2018, 15:27

Bad pathetic service

Good day I have never recieved such pathetic service from a bank as with standard. The oldest and biggest bank in the country With the worst and most backward technolgy in the country. They cant sort out queries or the answer is that is how they work

0
Replies (3)
Standard Bank
Standard Bank's reply18 Jun 2018, 15:34
Official

Dear PHILLIP

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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PC
PHILLIP C's update18 Jun 2018, 15:39
Reviewer Update
This is not a resolution. I expect a call from your complaints department. My next mail will be to the ombudsman.
Standard Bank
Standard Bank's reply25 Jun 2018, 14:41
Official

Dear PHILLIP

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that the matter has been attended to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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