FE
Freddie E
1 reviews | Active since May 2014
11 Apr 2025, 09:22
Bad Outstanding Card Authorisation why is it even happening.
Standard Bank I seriously don't understand why is there a Outstanding Card Authorisation since last week Friday on my account because Uber Eats already took their money when will that money be released back to my bank account I did call your customer service and they said i must wait,how is it possible for me to wait more than a week for my own money seriously this is really bad.
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Apr 2025, 09:30Dear Freddie
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Apr 2025, 09:30
Official
Dear Freddie
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
FE
Freddie E's updateReviewer Update
11 Apr 2025, 09:39It mustn't even happen in the first place this Outstanding Card Authorisation irrelivance because it is creating a big inconvenience,it is money that we want to use.
FE
Freddie E's update11 Apr 2025, 09:39
Reviewer Update
It mustn't even happen in the first place this Outstanding Card Authorisation irrelivance because it is creating a big inconvenience,it is money that we want to use.
Standard Bank's replyOfficial
11 Apr 2025, 10:17Our team will investigate and reach out to you Freddie. Please be on the look out for further feedback.
Standard Bank's reply11 Apr 2025, 10:17
Official
Our team will investigate and reach out to you Freddie. Please be on the look out for further feedback.
FE
Freddie E's updateReviewer Update
14 Apr 2025, 08:03Seriously Standard Bank even TymeBank refund Uber Eats Card holds in 3 days it's now 2 weeks and I am definitely going to close this account.
FE
Freddie E's update14 Apr 2025, 08:03
Reviewer Update
Seriously Standard Bank even TymeBank refund Uber Eats Card holds in 3 days it's now 2 weeks and I am definitely going to close this account.
Standard Bank's replyOfficial
14 Apr 2025, 14:04The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
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We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Apr 2025, 14:04
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***
We will revert with feedback as soon as possible. We appreciate your patience. Thank you.
Kindest regards,
Standard Bank Hello Peter Team
***