PR
Pinkzo R
1 reviews | Active since Jan 2019
30 Nov 2022, 14:09
Bad or should I say poor service
Yoooo the service at their Delmas Branch is very poor they seem too relaxed to assist the clients. I was there twice in one week. The first day I got there at 14:30 suddenly they were offline at 15:00 and I took its time for them to knock off the second day there is a long queue and only teller assisting and after a while the other teller came back and 30 mins after the other one just went out as I was there for an hour just to get a form stamped and signed for me,really I love Banking with them but with kind of a service I'm thinking of moving my account.and also today it seems like I won't get assistance.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
30 Nov 2022, 14:13Good Day Pinkzo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's reply30 Nov 2022, 14:13
Official
Good Day Pinkzo
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Thank you for raising your concerns with us.
We have escalated your matter and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you.
Our team will be in touch with further feedback.
Kind regards
Standard Bank Help Centre
***
Standard Bank's replyOfficial
01 Dec 2022, 08:35Dear Pinkzo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Dec 2022, 08:35
Official
Dear Pinkzo
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter.
We are glad we could assist.
If you feel moved to do so, please update your rating in line with the service you received.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards
Standard Bank Hello Peter Team
***