MS
Michael S

1 reviews | Active since Feb 2025

15 Feb 2023, 10:33

Bad name due to negligence of Standard Bank

My husband was retrenched a few years ago and at the time I did what was ask and reported it to Standard Bank and sent my Retrenchment letter, for over 30 years he was a loyal Standard Bank client and paid credit insurance every month on his overdraft and credit card exactly for this reason if something bad like this would’ve happened, it happened and Standard Bank Never assisted my husband, now my husband's name is bad because of pure negligence from their side, he has never heard anything from them with regards to this till this day.

The interest just keeps climbing and still no word from Standard Bank.

Please contact him urgently with regards to this and how you as Standard Bank is going rectify this and clear his name?

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Replies (1)
Standard Bank
Standard Bank's reply15 Feb 2023, 10:46
Official
Dear Jeane Simpson

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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