Bad Mobile App

On the 4th of July, I logged into the Standard Bank mobile app on my S5 to purchase airtime. By default, the app selects Cell C which is wrong. The system should not default the network to Cell C, It should allow the user to select a network. I didnt change it and purchased a R100 onto my MTN number. After payment, I got an sms confirming my purchase of R100 Cell C onto an MTN number. I expected the App to validate the number on the Cell C network first before accepting the number. This way, the system will report an error as the number wont be valid on the Cell C network. <br> I called the prestige number to report and the lady I spoke to said, \We are sorry there's nothing we can do about this". You lost that money. I disagreed with her and demanded to talk to her supervisor. I held on for over 10mins for her to come back to tel me her supervisor is busy. She took my number and said they will call me. Tomorrow will be exactly a week. No one has called.<br> I will agree with this if I purchased the airtime onto a wrong but valid number on the Cell C network. <br> This is a smart way to ****** money from their clients. <br> DO NOT APPROACH STANDARD BANK IF YOU WANT A BETTER BANKING SERVICE.<br> <br> LESLI"""