MW
Michelle W

1 reviews | Active since Aug 2018

02 Nov 2021, 13:16

Bad management

Standard bank at the glen shopping center, lights flashing everywhere for poor maintenance and all the screens are offline, reception is not helpful with directing clients to the correct area and to top it off the queus are jumped for other clients without any notice. Not organized at all!!!! Manager also not helpful, just excuses.

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Replies (1)
Standard Bank
Standard Bank's reply02 Nov 2021, 13:49
Official
Dear Michelle D

Thank you for posting your comment.
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards, 

Complaint Resolution Centre
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