Bad international service provider

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9 reviews | Active since Oct 2014

STANDARD BANK providing bad service internationally DEAR Standard Bank South Africa

I have written an E-mail on the 12th of February 2020 describing that I need help and assistance from Standard Bank. I'm literary stranded because of FNB and phoning their contact centre is the worst ever. The ****ing worst ever. I'm abroad in China and I can't even use my banking app nor can I access it online as it asks me to verify this application, which I can't as it is linked to my south african number and I obviously can't gain access.

I would like Standard Bank to contact me via email or call me on my international number as I've wasted most money I had on minutes just to solve a simple problem.

Standard bank you must remove my OTP and unblock my banking profile at once, I can't be living on like this and why would the bank even promote you can use your app anywhere in the world now I'm stranded because of poor contact centre understanding and my knowledge. Please refrain from dialing 00 in front of the phone number.

Please call on the number displayed below as is.

Call me on +*** E-mail ***