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naadirah L

1 reviews | Active since May 2011

12 Dec 2019, 11:57

Bad indeed

Good morning I am really disappointed in the service an team I am even waiting on a call back they have escalating an I am still waiting almost 2 weeks bad an it’s supposed to be online faster better not even close

0
Replies (2)
Standard Bank
Standard Bank's reply13 Dec 2019, 06:21
Official
 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
**********
*********** 

Best regards,

Standard Bank
Standard Bank's reply24 Dec 2019, 09:17
Official
Dear naadirah

Thank you once again for posting your comments.

I refer to our email correspondence and telephonic conversations and can confirm that this matter has been attended to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Best regards,