HN
Hanlie N

1 reviews | Active since May 2014

19 Oct 2021, 14:32

Bad Hope

I received a sms 31 Aug 2021 saing that I won a R200 voucher from Standard Bank. This is a sick joke / *****. So much for working hard to be part of a competition and then I receive this sms in August and still no R200 Voucher. I am going through a really bad time financially and sms this this is bad hope. I am disappointed in Standard bank. I phoned Standard bank a month ago, and I was told that it is not ***** and not a joke it is real and they are busy sending out the vouchers, a month later and still nothing. Please if you cannot keep your word don’t waist our time with hope.

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2021, 03:17
Official
 Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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