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Daniel D

1 reviews | Active since Jan 2026

12 Jan 2026, 10:09

Bad experience with forex department

I received funds via forex on the 30th of December but the funds are yet to reflect in my account. It's surprising because I have received funds on numerous occasions and it only took a few minutes.

But what's upsetting is that I have reached out to morethan 3 departments and no one has answers for me. The forex department does not even bother responding to my emails.

Can someone please assist.

My number is: ***

0
Replies (2)
Standard Bank
Standard Bank's reply12 Jan 2026, 10:33
Official
Dear Daniel 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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DD
Daniel D's update13 Jan 2026, 08:49
Reviewer Update
Can they please call me on ***