Bad experience standardbank 6 years for a feedback

Good day we are living in a vandalized property as my mom passed away in 2019 my dad had 2 property's and had to sell the one property as he went on pensioen. So for this year 6 years we have been struggling to get any info on this property and the insurance and the late estate it's been 6 years 4 different executors since this all happened we did an insurance claim on this property and it was approved and paid to the bond account and then my father could not use any of the money as they said Danie Du Toit was the sole signer so now the money is just gone and then now we have a new executive she told us we need to email all the documents over again cause standardbank destroyed all the documents for the last 6 years since my mom passed so we are staying in a property still on my mom's and dad's name and the electricity final reading was done 2 years back so now it's gone cost my dad again as my mom's name is not yet removed and the vehicles are 6 years behind on disk's because standardbank does not communicate or give us any answers and now all the document all the sudden disappears this is ***** I will never do any business with standard bank as they are Terible in all aspects of trust