mK
mr K

1 reviews | Active since Jul 2013

19 Oct 2019, 10:24

Bad experience I would not advise anyone to open an account at standard bank. If it weren't for the public that open an account they wouldn't have jobs. This is appalling

If there was lower rating a zero I would have chosen it. 19/10 Umlazi mega city standard bank **** service waiting 45min to be assisted while 2 consultant sit have a joll and drink lemon twist... no explanations nothing. Noxolo and coligue who had no name tag were in their own place.

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Replies (2)
Standard Bank
Standard Bank's reply20 Oct 2019, 06:46
Official
Hello Mr M, 
  
Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards 
 
S. Martin
Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply23 Oct 2019, 13:36
Official
Dear mr m

Thank you once again for posting your comments.

I refer to our email correspondence with each other and you confirmed that the matter has been addressed.

Kind regards

Clint Petersen
Complaint Resolution Centre
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