TG
Tanja G
1 reviews | Active since May 2024
09 May 2025, 00:20
Bad experience for 6 years still no answers
Good morning as I have sleepless nights because of this terrible experience with standard bank for 6 years since my mom's passing and still no answers they email me asking for papers and what I need while they have the will and all the documentation already for 6 years and took the insurance money paid to fix this property the late estate department have been handling this matter now for 6 years while we are battling to keep warm and my kids warm and safe they just don't care about the people left behind after a passing
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Replies (3)
Standard Bank's replyOfficial
09 May 2025, 07:04Dear Tanja
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 May 2025, 07:04
Official
Dear Tanja
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
TG
Tanja G's updateReviewer Update
09 May 2025, 07:06Please so excuse me but this is the only message so it's only words saying you are sorry and so forth and still nothing has been done
TG
Tanja G's update09 May 2025, 07:06
Reviewer Update
Please so excuse me but this is the only message so it's only words saying you are sorry and so forth and still nothing has been done
Standard Bank's replyOfficial
09 May 2025, 07:18Our team will contact you Tanya. Please be on the look out for our call.
Standard Bank's reply09 May 2025, 07:18
Official
Our team will contact you Tanya. Please be on the look out for our call.