AH
Ashlin H

1 reviews | Active since Mar 2017

28 Mar 2017, 13:11

Bad experience ever!

<p>I had a very bad experience on the 27/03/2017 @ 05:35am. I withdrew money from an FNB ATM in Kew no money came out but I received a notification, I then called the STD Bank 24hour call centre number as I bank with them I was then advise to visit an FNB branch (not sure why) I then went to query it at STD Bank in Balfour the very same morning where I was advised that a query will be submitted and I will receive a notification.I have not received confirmation on that day so I went back to the bank the following day to find out what is happening where I was advised that the money will only be in by the 07/04/2017.</p> <p>I am very frustrated and dissaopointed as this is my transport money to get to work and MORE ****ed off with the service rendered at STD ban****</p>

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Replies (2)
Standard Bank
Standard Bank's reply29 Mar 2017, 10:17
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will do their level best to expedite on your case and get back to you with the outcome.

Best regards


Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply29 Mar 2017, 10:17
Official

Thank you for your posting

We apologize for any inconvenience and frustration caused.

Your complaint has been forwarded to the relevant business unit who will do their level best to expedite on your case and get back to you with the outcome.

Best regards


Complaint Resolution Centre
***
*** (fax)
***