bad experience at standard bank.

I recently migrated to standard bank , I app**** for a personal card which I received within 3 days. to my surprise the card was not working at the ATM's it gave me an error message that there are no accounts linked to my card. I went to the branch in Middelburg Mall they tried to assist me but were not successful. they suggested that we order another personal card and load a query on the system. since I needed cash I did a withdrawal inside the bank meaning that I got more charges whereas it was not my fault that my card is not working at the ATM . Days went by and I went to collect my personal card at the Bethal branch, after receiving the card I checked if it was working on the ATM, I was happy that it was, a day later when I wanted to withdraw cash the problem started again, the ATM gave me an error message on the second card that there are no accounts linked. Today I tried to log onto the internet bank, its giving me an error that I punched in wrong information. I have never been so stressed out .literally I cant do anything either than swiping the card, in which sometimes I get embarrassed when I am doing shopping because the card does not work in other shops.