JB
Jose B

1 reviews | Active since May 2017

19 May 2017, 12:03

Bad Experience

<p>I app**** for a Standard Bank personal loan on the 09 May 2017 , today 10 days later I still struggle to get hold of the sales consultant that is handling my application ..... The slogan of simpler ... faster dont exist at all. </p> <p> </p> <p>I'm super dissapointed with the incopetent service that Im getting from Standard bank . Everytime that I phone from my cellphone Im spending on average 20 - 30 min . Who is gonna pay my cellphone contract ???? Waht happened to TCF principle or does it dont apply to Standarda Bnak .</p> <p> </p> <p>Worse company to deal with .... </p>

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Replies (2)
Standard Bank
Standard Bank's reply23 May 2017, 12:04
Official

Dear Mr Boois

Thank you for posting a message and allowing s the opportunity to investigate the matter.

We will be in contact with you shortly.

Thanks,

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply23 May 2017, 12:30
Official

Dear Mr Boois

We refer to the email correspondence and confirm that the matter has been addressed, however should you have any further concerns you can contact us.

Thanks,

Complaint Resolution Centre

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