Bad experience

<p>I moved my banking over to standardbank, did it online as i thought it will be faster, when colecting my new gold cheque card at the branch it was like i had to redo the complete application. Spend almost 3 hours with the concultant. When I wanted to use my card it kept saying decline, but I can draw money. After my third branch visit waiting in long lines the agent relised my card àqq set to do card purchases, i asked why not. Het awnser was I never specified it?? Really?? Why else do you have a debit card?? They locked a call for me, after my 6th call evenly it was sorted. Last month none of my debit orders went of and I had to EFT my creditors, was suppose to go off 28 April 2017. In 2 May I paid it after my creditors send me very nasty messages, in the 3rd the debit orders went through, but was returned due to insufficient funds, and I was charged haevy returned fees, witch took my last money. And my account is in a mines, and they keep on sending me nasty messages, one of the reasons I moved from Capitec to Standerd bank is that I was offered a overdraft and credit card? What happened to that? I get no Where? Only empty promises? They took my last money I had, for their mistake by taking debit orders on wrong dates, and realised that their is no overdraft as I was promised, what do I do till the end of the month? And again, it was not even my fault </p>