EF
Evert F

1 reviews | Active since Jul 2017

27 Jan 2025, 13:12

Bad

I have complained before..... Standardbank does NOT come back to you....

You HAVE to HAVE money for them to be able to help you!!!!!!!! So, if you don't have employment, your debt stays. SOOOO, how do you then pay it. If you HAVE money, they will reduce and consolidate your debt. How does that even make sense ????????

Otherwise........ you are on your own! Just does not make sense.

Then........They just hand you over...................

0
Replies (3)
Standard Bank
Standard Bank's reply27 Jan 2025, 13:15
Official
Dear Evert 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply27 Jan 2025, 17:57
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank
Standard Bank's reply29 Jan 2025, 13:57
Official
Dear Customer

We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience. In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.

Kindest regards, 
Standard Bank Social Media Team