NS
Nicolene S

1 reviews | Active since Dec 2018

06 Dec 2018, 09:23

Bad Debt Review Service

I have paid up my debt review in September 2018 they cannot find the monies after I have emailed the proof of payment still waiting and cannot be cleared until they finalise the investigation.

0
Replies (3)
Standard Bank
Standard Bank's reply06 Dec 2018, 10:05
Official
 Dear Nicolene
 Thank you for posting your comment. 

 We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 


Kind regards 


Complaint Resolution Centre
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Standard Bank
Standard Bank's reply10 Dec 2018, 10:14
Official
Dear  Nicolene Styles 

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply11 Dec 2018, 08:19
Official
Dear  Nicolene Styles 

Thank you once again for posting your comments.

I refer to my email responses and can confirm that this matter has been addressed.  You will need to address this with the party that provided you with the incorrect banking details.

Kind regards

Clint Petersen
Complaint Resolution Centre
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