oM
olive M

1 reviews | Active since Nov 2022

23 May 2025, 12:01

Bad

My father passed away last year, had money in the bank.. Reported the death last year letter of executorship was needed now, we received it and my agent submitted everything... Now we are told of a backlog. Standard bank is one bank which has employees who don't do their job... We have been without any money since last year we still have to wait for months to receive our money, honestly they don't care about other people... Instead of them transfering our money to late estate account. No we must wait years and years. This is one bank that will control your money ai shem I am so tired, we had to deal with government and it's the bank South Africa needs better people to work this is too much, people will kill you for owing them money, due to workers who can't do what they getting paid for... I owe people who helped with the funeral costs since last year

0
Replies (1)
Standard Bank
Standard Bank's reply23 May 2025, 12:04
Official
Dear Olive M,

We are truly saddened to hear about your experience. 

We understand how frustrating this must be for you, and we take these matters very seriously. 

Please be assured that we will address your query with the utmost urgency. We will be taking a closer look into the issue and will get back to you shortly.

Kindest regards,
Standard Bank Hello Peter Team
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