lL
lloyd L

1 reviews | Active since Oct 2015

20 Oct 2015, 09:23

bad custumer service and incorrect billing

Standard bank card rehab is a nightmare, I have been receiving irritating phone call stating that my account is in arrears in fact is not. firstly they debited my cheque account and paid it into the wrong account. I complaint about it and reassured me that it was resolve and I had to pay R400 now I get five calls per day telling me that my account is in arrears for R455. this is totally irritating and unprofessional.

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Replies (1)
Standard Bank
Standard Bank's reply20 Oct 2015, 14:37
Official
Hello dengane,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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