Bad Customer Service Home loans at Standard Bank

To Whom May It Concern,

I contacted Standard bank to assist me with getting E-statement for our bond linked to my Wife standard bank account. We have the bond in both of our names...my wife and i was transferred more than 4 times in 30 minutes on the 01 June 2020... Each person passed the bucket and was not helpful at all!!!!The service is really disgusting for such a big bank to provide there client with.... i now recall the reason why i never ever joined this bank in my teenage years... I would like to warn everyone about the service in taking out a bond with standard bank ...expect a life time of putrid customer service !!!! I would not recommend anybody to take out a home loan with them...If i should measure customers service as per HELLOPETER I WOULD GIVE THEM A HALF A STAR...