MP
MershayTheyser P

1 reviews | Active since Dec 2014

19 Sept 2018, 10:37

Bad customer service from the home insurance department

I have home insurance with standard bank which I thought would be helpful for when I need it, but my geyser burst almost two weeks ago and nothing has been done since I logged a claim with them.

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Replies (1)
Standard Bank
Standard Bank's reply19 Sept 2018, 13:06
Official

Dear MershayTheyser

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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