RD
Rudiger D
1 reviews | Active since Feb 2014
28 Dec 2021, 11:48
Bad Customer Service from SBSA Online Banking
I've recently joined Standard Bank since I've moved my vehicle and home loan finance. I've opened a new Cheque account collected the card (waited an hour and a half) in order to have online banking. The new online banking app keeps giving me an error logged the error with SBSA but still no feedback. I can not do payments or transfers. So frustrated.
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Replies (2)
Standard Bank's replyOfficial
28 Dec 2021, 15:43Dear Rudiger D
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
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***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply28 Dec 2021, 15:43
Official
Dear Rudiger D
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Please accept our sincere apologies for the delayed response.
Kindly be advised that we are looking into your matter and feedback will be provided shortly.
Kind regards
Complaint Resolution Centre
***
***
RD
Rudiger D's updateReviewer Update
30 Dec 2021, 17:14Still NO Feedback two days later???
RD
Rudiger D's update30 Dec 2021, 17:14
Reviewer Update
Still NO Feedback two days later???