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Phuti T

1 reviews | Active since Sept 2017

03 May 2021, 09:48

bad customer service from Alex Mandla

Mandla Alex from standardBank Vehicle finance needs to be begged in order to help US as clients. he lacks customer service and he will never reply to emails. he only assist us when we write reviews on hello-peter. Standard bank please take your staff to customer service training. we cannot keep begging them to help us.

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Replies (1)
Standard Bank
Standard Bank's reply04 May 2021, 05:34
Official
 Hello Ungovernable 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards
 Complaint Resolution Centre
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