JD
Jolene D
1 reviews | Active since Feb 2016
17 Sept 2019, 09:44
Bad customer service
I'm at a complete loss of what to do further. Standard bank blacklisted me for an old account which has been paid up months ago this therefore giving the worst credit score ever. I have sent numerous email and made countless calls to Standard bank with absolutely no luck. This must be the worst customer service I have received in my life.
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Replies (3)0
Replies (3)JD
Jolene D's updateReviewer Update
18 Sept 2019, 08:36As anticipated no response from Standard Bank. Point proven. Terrible service.
JD
Jolene D's update18 Sept 2019, 08:36
Reviewer Update
As anticipated no response from Standard Bank. Point proven. Terrible service.
Standard Bank's replyOfficial
18 Sept 2019, 09:55Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply18 Sept 2019, 09:55
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's replyOfficial
26 Sept 2019, 09:38Dear Jolene
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
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Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply26 Sept 2019, 09:38
Official
Dear Jolene
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***