Bad customer service

Id like to share a very bad service that I have received at Standard Bank at east rand mall I went there looking for the service that am pay for it turned out to be stressful with the experience I have received there after the consultant that was trying her best to assist me she was turned down by her management when she was trying to assist me what I failed to understand is the fact that she has admitted her mistake base on their procedures but still her mistake was not acknowledge by a man managers they told her they way she was wrong then I started to feel bad for her because she got into trouble trying to assist me as a client what has made the matter worse was when a manager by the name of Linda and zandile Tshastu when they were telling the consultant that she doesn’t know the procedure but not acknowledging the real matter that made them to argue I wish to know that Standard Bank does training on the management in how to treat colleagues at work and if they do how can the management bully other staff members I ended up not doing what I went there to do

for which was the business account no no to the management of Standard Bank 😡😡😡