KR
Koketso R

1 reviews | Active since Mar 2013

04 Jun 2024, 11:32

Bad customer service!!!!

So i called the Standard Trust Limited and i got such disappointing behavior from a lady by the name of lerato mogodiri on *** please retrieve this call at 11:15 and listen to how rude she was, this is the same lady i need to speak to when Charmaine is not available, you can imagine how many clients she is trusting in such a manner, I'm appalled by such disgusted at that, please train her for customer service

0
Replies (1)
Standard Bank
Standard Bank's reply04 Jun 2024, 11:43
Official
Dear Koketso, 

This is not the level of service we strive for. We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards, 
Standard Bank Hello Peter Team 
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