BAD CUSTOMER SERVICE AT STANDARD BANK EVATON

I had a bad encounter with one of the bank tellers at Evaton Mall. I went to Evaton mall to do my banking like I usually do. When I got there, I was referred to the guy behind the counter. He was busy on his phone, he took about 5 mins on his phone, he didn't even greet me instead he asked me how much am I depositing and why am I not depositing outside. I told him that I'm depositing R20 000 with coins, he said I must go deposit outside. he told me that it's a new rule that Standard bank is introducing. I am not against the rule, but I didn't like the attitude, manner of approach, the way He was looking at me as if I am stinking. I will be closing my business and personal accounts and I am moving to different bank because I can't stand being disrespected for my money. The gentleman wasn't even wearing the name badge. He refused to give me His name. Is this how Standard Bank treat people? Is it okay for us to be treated like inferior or beggars.