AS
Andrew S
1 reviews | Active since Nov 2020
01 Apr 2021, 16:41
Bad customer service...
Standard bank refuse to reimburse me for a full year of debit orders, my contract clearly states that I have signed up for 24 months but currently paying over 34 months and it seems like they have closed the case after convincing me that their system shows 36 but the actual copy shows 24 months...
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Standard Bank's replyOfficial
01 Apr 2021, 19:19Hello Andrew Stols
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)***********
Standard Bank's reply01 Apr 2021, 19:19
Official
Hello Andrew Stols
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)***********
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
********** ********** (fax)***********