BD
Bontle D

1 reviews | Active since Sept 2022

07 May 2024, 16:01

bad customer service.

My aunt husband is late , she just got a paper stating that the husband had an account with them and he left R17.000 which state the wife is entitled to it. So she went to the branch and they taking her pillar to post and not helping her not even giving a reason why she cant get it if thats the case.

0
Replies (1)
Standard Bank
Standard Bank's reply07 May 2024, 16:23
Official
Dear Bontle, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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