MS
Motlatsi S
1 reviews | Active since Dec 2019
07 Dec 2019, 21:37
Bad customer service
Bad service/no service and uncertain waiting period for client to be assisted after returning hanis verification letter to the branch. Had to call customer care for intervention as we were informed that we had to wait a month to six weeks to unblock pin hold on account.
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Replies (1)
Standard Bank's replyOfficial
09 Dec 2019, 02:22Hello Motlatsi,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply09 Dec 2019, 02:22
Official
Hello Motlatsi,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
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