NP
Nomthandazo P

1 reviews | Active since Dec 2017

09 Jan 2026, 08:15

Bad customer service

I have received a bad service from an agent called Gugu Tshabalala she open a cheque account for me when I follow up for my card now she doesn't answer my emails.

0
Replies (2)
Standard Bank
Standard Bank's reply09 Jan 2026, 08:18
Official
Dear Nomthandazo,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply09 Jan 2026, 09:27
Official
Dear Nomthandazo, 

We would like to thank you for giving us the opportunity to address your matter. 
We are glad we could assist. 
Kindly let us know should need any further assistance. 

Kindest Regards
Standard Bank Hello Peter Team 
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