Bad customer service

I app**** for a Standard Bank account on the 6th July with an intention to switch over from my current bank because I was promised prestigious service. My account was confirmed on the 7th July 2021 and I completed a debit order switching form. That's where the real mess started, the transactional banker told me that I needed to contact 8 service providers to inform them that I was switching banks. Because I was in the middle of a big project, I then asked them to put the whole switching on hold because I didn't have time to call during the day. So now I am sitting with half debit orders at Standard Bank and the rest at my bank. I transfer money just to avoid returned debit orders. The other challenge was that I didn't even have a bank card 20 days after application because they claimed that they couldn't get hold of me. Eventually, on the 3rd August, I decided that I was not impressed with the level of unprofessionalism and informed that I will not continue with switching. On the 24th August at 16:30 I receive a call from my banker requesting that I should put money in the account because they were not able to reverse my debit orders. Just on the 11th hour (few) hours before my debit order go through for August.