ZM
Zikhona M
1 reviews | Active since Dec 2019
03 Dec 2019, 09:59
Bad Customer Service
I'm so dissatisfied and disappointed with the Service Standards from your branch in Vincent,Having to wait on the que for an hour for a small transaction makes me irritated,what's more irritating is the fact that there's empty tables with no consultant to assist clients and the only two you have are taking forever on the phone(+-20 minutes with one customer)...Get more people to fill up those empty desks.
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Standard Bank's replyOfficial
05 Dec 2019, 08:10Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply05 Dec 2019, 08:10
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***