BM
Boitshoko M
1 reviews | Active since Nov 2011
06 Mar 2015, 13:05
Bad customer service
On the13th Aug 2013 i reported to Standard Bank with the assistance of a consultant, that the atm i was depositing money (Boulders branch) jammed<br> with my money still inside and the transaction was not complete and the money not returned . I was given a reference number ***8 by Sfiso. To this day Standard Bank has not responded to my enquiries as to what has happened to my R1700 that was deposited into my account when the atm jammed . I have contacted their complaints resolutions department several times and i am yet to receive response from them.
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Standard Bank's replyOfficial
06 Mar 2015, 15:57Hello llilogp,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply06 Mar 2015, 15:57
Official
Hello llilogp,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***