GG
Gee G
1 reviews | Active since Jul 2022
10 Sept 2023, 17:04
Bad customer service
I have been waiting for the assigned consultant BC to get back to me since Friday with a pending transfer, the contact numbers given does not work and it's very frustrating and inconveniencing not to be able to access your money as and when you want.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Sept 2023, 07:22Dear Gee
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Sept 2023, 07:22
Official
Dear Gee
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
11 Sept 2023, 16:21Dear Gee
Thank you for taking our call.
We acknowledge the frustration of this matter being delayed, and apologize for the delayed service delivery.
Thank you for confirming that the matter has been resolved successfully.
Thank you for taking our call.
We acknowledge the frustration of this matter being delayed, and apologize for the delayed service delivery.
Thank you for confirming that the matter has been resolved successfully.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Sept 2023, 16:21
Official
Dear Gee
Thank you for taking our call.
We acknowledge the frustration of this matter being delayed, and apologize for the delayed service delivery.
Thank you for confirming that the matter has been resolved successfully.
Thank you for taking our call.
We acknowledge the frustration of this matter being delayed, and apologize for the delayed service delivery.
Thank you for confirming that the matter has been resolved successfully.
Should you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team