BAD CUSTOMER SERVICE

I'M JUST FED UP OF THE CONSTANT BAD CUSTOMER SERVICE STANDARD BANK GIVES AN INDIVIDUAL.<br> <br> I'VE HAD MY CREDIT CARD BLOCKED WHICH WAS ALWAYS PAID BECAUSE OF ANOTHER ACCOUNT I WAS IN ARREARS WITH - NOW I CAN'T PAY MY CREDIT CARD VIA EFT... I CALL STD BANK - AND I'M PASSED AROUND FOR 20MINS ... DOES TELKOM HAVE THEIR ACCOUNT WITH STANDARD BANK - BECAUSE EVERY STAFF MEMBER IS *********** OF PUTTING YOU THROUGH TO THE CORRECT DEPARTMENT. <br> <br> TO TOP OFF YOUR FRUSTRATION OF BEING PASSED AROUND.... NO ONE SEEMS TO SPEAK INTO THE PHONE. <br> <br> WHY IS MY CREDIT CARD BLOCK BECAUSE OF ANOTHER ACCOUNT WHEN I HAVE MADE ARRANGEMENTS TO PAY THAT ACCOUNT AND MY ACCOUNT GET DEBIT EVERY MONTH END?<br> <br> WHY IS STANDARD BANK SERVICE AND STAFF SO HARD TO DEAL WITH? WHY SHOULD I HAVE TO SPEND MY SATURDAY OR TAKE OFF WORK TO MAKE ARRANGEMENTS FOR A CREDIT CARD THAT WAS BEING PAID MONTHLY?<br> <br> WHY HAVE YOU GIVEN ME A PROBLEM THAT WAS UNNECESSARY? <br> <br> WHY DON'T YOU LOOK AT THE RECORDS - YOU THE ONLY BANK ON HELLO PETER WITH THE MOST COMPLAINTS.<br> <br> TIME TO MOVE TO NEXT BANK.