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Peter M
1 reviews | Active since Jun 2017
03 Mar 2025, 21:03
Bad Customer Service
Opened a Cheque Account, switched my Debit Orders. Went through bad times and CANCELLED ALL MY DEBIT ORDERS!!! Switched my salary to Discovery Bank ALL THE STANDARD BANK DEBIT ORDERS STILL WENT OFF THE ACCOUNT 🤷🏼♂️ after a made payment arrangements Over R1000 in arrears now with Standard Bank! They can’t help me?
Helpful (0)
Replies (16)0
Replies (16)
Standard Bank's replyOfficial
03 Mar 2025, 22:04Dear Peter M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Mar 2025, 22:04
Official
Dear Peter M,
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Mar 2025, 18:46Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply04 Mar 2025, 18:46
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
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Peter M's updateReviewer Update
04 Mar 2025, 21:10Email me, my account is now up to R1130 and climbing!
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Peter M's update04 Mar 2025, 21:10
Reviewer Update
Email me, my account is now up to R1130 and climbing!
Standard Bank's replyOfficial
04 Mar 2025, 22:13We would love to assist you with your request.
We would need to do a security check via the telephone in order to ensure the safety and security of your account. We can move forward with your request after you have been authenticated.
Without the authentication, we are unable to assist you via email.
Please let us know when it would be most convenient to reach you so we can proceed with your request.
Without the authentication, we are unable to assist you via email.
Please let us know when it would be most convenient to reach you so we can proceed with your request.
We look forward to your response.
Standard Bank's reply04 Mar 2025, 22:13
Official
We would love to assist you with your request.
We would need to do a security check via the telephone in order to ensure the safety and security of your account. We can move forward with your request after you have been authenticated.
Without the authentication, we are unable to assist you via email.
Please let us know when it would be most convenient to reach you so we can proceed with your request.
Without the authentication, we are unable to assist you via email.
Please let us know when it would be most convenient to reach you so we can proceed with your request.
We look forward to your response.
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Peter M's updateReviewer Update
05 Mar 2025, 09:31Please use *** between now an 10:30
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Peter M's update05 Mar 2025, 09:31
Reviewer Update
Please use *** between now an 10:30
Standard Bank's replyOfficial
05 Mar 2025, 10:35Thank you for taking our call.
The matter has been escalated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
The matter has been escalated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Mar 2025, 10:35
Official
Thank you for taking our call.
The matter has been escalated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
The matter has been escalated as a priority and our team is ensuring that it is resolved timeously.
We will revert with feedback as soon as possible.
Kindest regards,
Standard Bank Hello Peter Team
***
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Peter M's updateReviewer Update
07 Mar 2025, 22:26My running balance on my Standard Bank account is now-R1500 and counting? When will this end? I will not pay for Debit Orders that were Stopped!
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Peter M's update07 Mar 2025, 22:26
Reviewer Update
My running balance on my Standard Bank account is now-R1500 and counting? When will this end? I will not pay for Debit Orders that were Stopped!
Standard Bank's replyOfficial
08 Mar 2025, 08:32Dear Peter
We will flag this with our team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We will flag this with our team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Mar 2025, 08:32
Official
Dear Peter
We will flag this with our team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
We will flag this with our team.
We will be in touch with further feedback.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
11 Mar 2025, 11:28Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
Standard Bank's reply11 Mar 2025, 11:28
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
PM
Peter M's updateReviewer Update
28 Mar 2025, 15:29Please call urgent on *** regarding the outstanding balance on my account
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Peter M's update28 Mar 2025, 15:29
Reviewer Update
Please call urgent on *** regarding the outstanding balance on my account
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Peter M's updateReviewer Update
31 Mar 2025, 18:55Over R2000 plus bank charges to be paid back immediately!!!!
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Peter M's update31 Mar 2025, 18:55
Reviewer Update
Over R2000 plus bank charges to be paid back immediately!!!!
Standard Bank's replyOfficial
01 Apr 2025, 13:58Dear Customer,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply01 Apr 2025, 13:58
Official
Dear Customer,
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
We hope you're well. We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Hello Peter Team
***
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Peter M's updateReviewer Update
01 Apr 2025, 14:09Ridiculous service!!!!
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Peter M's update01 Apr 2025, 14:09
Reviewer Update
Ridiculous service!!!!
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Peter M's updateReviewer Update
01 Apr 2025, 14:19I rep**** on Peter M’s reply
05 Mar 2025 at 09:31
Please use ********** between now an 10:30
You called and I answered-since then nothing has happened?
You called and I answered-since then nothing has happened?
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Peter M's update01 Apr 2025, 14:19
Reviewer Update
I rep**** on Peter M’s reply
05 Mar 2025 at 09:31
Please use ********** between now an 10:30
You called and I answered-since then nothing has happened?
You called and I answered-since then nothing has happened?
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Peter M's updateReviewer Update
01 Apr 2025, 14:20You are using delaying tactics!!! I want my money back please !!!!!
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Peter M's update01 Apr 2025, 14:20
Reviewer Update
You are using delaying tactics!!! I want my money back please !!!!!
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Peter M's updateReviewer Update
01 Apr 2025, 15:16And so we wait for someone to contact…. Since 3rd March I have been waiting for someone to resolve this issue? Pathetic Service STD Bank!!!! Look out for the Ombudsman next call
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Peter M's update01 Apr 2025, 15:16
Reviewer Update
And so we wait for someone to contact…. Since 3rd March I have been waiting for someone to resolve this issue? Pathetic Service STD Bank!!!! Look out for the Ombudsman next call