1 reviews | Active since Feb 2017

24 Mar 2023, 15:29

Bad customer service

I don't know if I'm the only customer who is having bad experience or what, but from last week been trying to get hold of the standard bank business division. And eventually when I do get through I'm always been transferred to my banker who always says I will call you back and he never does.

0
Replies (2)
Standard Bank
Standard Bank's reply24 Mar 2023, 15:32
Official
Good day Lethaba 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support. 

Kind Regards 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply24 Mar 2023, 15:51
Official
Good Day 

Thank you for the details .

We will get our consultants to reach as soon as possible.

Kind Regards
Standard Bank Hello Peter Team
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