VH
Vusi H

1 reviews | Active since Dec 2018

02 Oct 2023, 13:04

Bad customer service

I am disappointed with the client service center staff in your company they very unprofessional and rude. They hang up on customers they very impatient. I don't think they belong to your brand on your recruitment criteria include morals.

0
Replies (3)
Standard Bank
Standard Bank's reply02 Oct 2023, 13:07
Official
Hi Vusi

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
 Kindly provide us with your account or id numbers for us to escalate your matter further. 
 
 We apologize for the inconvenience and undue frustration, this has caused. 
 
 We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 *** 
VH
Vusi H's update02 Oct 2023, 23:07
Reviewer Update
My ID number is here's the account number ***
Standard Bank
Standard Bank's reply03 Oct 2023, 07:11
Official
Dear Vusi

Thank you for providing us with your information. Our team will look into this matter and provide feedback. 
 
Please be on the look out for a call from our team. 

Kindest regards, 
Standard Bank Hello Peter Team 
***