NM
Noble M
1 reviews | Active since Jan 2019
29 Jan 2019, 10:03
Bad customer service
I have been ignored when asking for help on the standard bank twitter handle, i had a unauthorized debit order **** on my account i lodged my query with the standard bank twitter handle and which i usually use to reverse this ****s and suddenly i am told to call in, i have been helped many times on that platform before i think the agent on the handle has a bad attitude towards us standard bank customers.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
29 Jan 2019, 11:35Dear Noble Makwela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply29 Jan 2019, 11:35
Official
Dear Noble Makwela
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's replyOfficial
30 Jan 2019, 09:40Dear Noble Makwela
Thank you once again for posting your comments.
I received feedback from the social media team that they have responded to your tweet.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I received feedback from the social media team that they have responded to your tweet.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply30 Jan 2019, 09:40
Official
Dear Noble Makwela
Thank you once again for posting your comments.
I received feedback from the social media team that they have responded to your tweet.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I received feedback from the social media team that they have responded to your tweet.
Kind regards
Clint Petersen
Complaint Resolution Centre
***