1 reviews | Active since Nov 2018
Bad customer service
I have app**** for a loan on tuesday, everything was sucessful, the sales agent confirmed to me funds will be in my account 24 to 48 hours till today which is 4 days later no funds in my account, this is surly unacceptable i call into the call centre all they can tell me is they will investigate the matter.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our telephonic conversations and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***