1 reviews | Active since Aug 2009
BAD CUSTOMER SERVICE
I opened a RCP account yesterday via internet banking and it was approved, its been 24 hours and no one has called me back to finalize the application. This is so frustrating because Im a banking client with Std Bank...I have logged complaints etc phoned the call centre x 100 but still no feedback...what a waste I must say
Dear Shonize
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Dear Shonize
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for allowing us the opportunity to look into your matter.
Your concerns was escalated to our management team to address accordingly.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for allowing us the opportunity to look into your matter.
Your concerns was escalated to our management team to address accordingly.
We appreciate your support and loyalty.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
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