Bad customer service

Item: Standard Bank
Rating: 1
Author: riaan B

Standard bank is fast becoming one of the worst banks to deal with. Dont take responisbility for their own mistakes, never contacts their customer when you log a complaint. I have dealt with a more unprofesional company in my life.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

28 May 2018, 01:09

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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Standard Bank's reply28 May 2018, 01:09

Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Clint Chetty

Complaint Resolution Centre
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*** (fax)
***

Standard Bank's replyOfficial

05 Jun 2018, 16:24

Dear riaan bouwer

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank's reply05 Jun 2018, 16:24

Official

Dear riaan bouwer

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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