LS
Leslyn S

1 reviews | Active since Dec 2017

21 Dec 2017, 16:37

BAD CUSTOMER SERVICE

Hi

Today i have been pushed around from one person to another. I have sent four emails thus far. I spoke to six people today only for my query? I spoke to SIX PEOPLE.

My reference number on email is SR Ref No : ********** 9

Standard Bank has charged me and wants to charge me for transactions fees for now reason. Please urgently email me, i am frustrated, i am not going to call in again because i have been pushed around to different people giving me different answers and not advising me of how they will help me going forward. Apparently they said they will log a call and i will receive an SMS with a reference number, i spoke to Vuvu this morning and i have still not received a reference number via SMS. I also emailed customer relations and no one is getting back to me. Its so frustrating, stop messing me around Standard Bank!! Please email me on ********** and CC my personal email in **********

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Replies (1)
Standard Bank
Standard Bank's reply21 Dec 2017, 17:05
Official

Thank you posting your comments.

We looking into your matter and will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
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