1 reviews | Active since Dec 2017
BAD CUSTOMER SERVICE
Hi
Today i have been pushed around from one person to another. I have sent four emails thus far. I spoke to six people today only for my query? I spoke to SIX PEOPLE.
My reference number on email is SR Ref No : ********** 9
Standard Bank has charged me and wants to charge me for transactions fees for now reason. Please urgently email me, i am frustrated, i am not going to call in again because i have been pushed around to different people giving me different answers and not advising me of how they will help me going forward. Apparently they said they will log a call and i will receive an SMS with a reference number, i spoke to Vuvu this morning and i have still not received a reference number via SMS. I also emailed customer relations and no one is getting back to me. Its so frustrating, stop messing me around Standard Bank!! Please email me on ********** and CC my personal email in **********
Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you posting your comments.
We looking into your matter and will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
