RH
Ruwaida H
1 reviews | Active since Mar 2012
10 Jul 2023, 19:18
Bad Customer Service
Hi. I had sent an email on 19 June 2023 to Standard Bank Debt Care, requesting for assistance. Until 10 July 2023, I have still not received a response other than having my emails referred to other departments or been told to follow steps that do not appear on the website. It's unbelievable that such is the service given.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
11 Jul 2023, 07:29Dear Ruwaida
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply11 Jul 2023, 07:29
Official
Dear Ruwaida
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
14 Jul 2023, 10:42Dear Ruwaida,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Jul 2023, 10:42
Official
Dear Ruwaida,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***