PS
Pelaelo S
1 reviews | Active since Apr 2012
05 Nov 2025, 10:14
Bad customer service
I purchased some items on the 27/10/2025 from PnP.Some items were missing so PnP informed me the monies are held by Std Bank and will be reimbursed between 3 and 5 working Days.As times past I contacted Std Bank as spoke to Noko Moloto who sent me an incorrect form to complete,secondly spike to Dinah who assured me she will send a correct one and hasn't done so.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
05 Nov 2025, 10:19Dear Pelaelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply05 Nov 2025, 10:19
Official
Dear Pelaelo,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
PS
Pelaelo S's updateReviewer Update
05 Nov 2025, 10:57Thank you for the quick response and acknowledgment.Appreciated.
PS
Pelaelo S's update05 Nov 2025, 10:57
Reviewer Update
Thank you for the quick response and acknowledgment.Appreciated.